mafa Privacy Policy

This page describes what we collect when you use mafa and how we keep that data protected. Our privacy policy applies to all users accessing our platform—whether through the Android app, iOS browser, or web interface—from any supported jurisdiction. We are transparent about the personal information we gather, how we process it, and the safeguards we maintain.

When you register an account on mafa, deposit funds via DANA, e-wallet, mobile banking, local payment, or bank transfer, or place wagers on our live-dealer tables and sportsbook, you share personal and financial data with us. We treat this data with care. All sensitive information is encrypted, access is restricted to authorized personnel, and we comply with data-protection standards across supported jurisdictions including Indonesia.

Read this policy carefully. By using mafa, you consent to our collection and processing of your data as described here. If you have questions about our privacy practices, contact our support team through the app or website.

What Data We Collect on mafa

We collect information you provide directly and data generated through your use of mafa. When you register, we gather your email address, password, full name, government-issued ID, and proof of address. We require this information for account verification—it protects both you and us by preventing fraud and ensuring compliance with anti-money-laundering regulations.

When you deposit funds or withdraw winnings, we collect payment method details: your bank account number, digital wallet identifier (for DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet), or other payment processor information. We do not store your payment credentials on our servers—instead, we pass them securely to third-party payment processors who handle the actual transaction.

We also collect transaction data: every wager you place, settlement result, deposit amount, and withdrawal request generates a record. This includes timestamps, game IDs, bet sizes, and account balance snapshots. We use this data to settle your accounts accurately, detect fraud, and maintain audit trails for regulatory compliance. We additionally log your device information—operating system, app version, device type—and connection data like IP address, to understand how mafa performs across different networks and devices.

Data types we collect on mafa

  • Identity: name, email, government ID, address proof
  • Payment: bank account, digital wallet details (via secure processors)
  • Transaction: wagers, settlements, deposits, withdrawals, timestamps
  • Device: OS, app version, device type, IP address, connection data
  • Usage: games played, pages visited, session duration

How We Use Your Data on mafa

We use your personal data to operate mafa, settle your accounts, and protect the platform. Your identity information verifies your account eligibility and prevents multi-accounting or underage access. Your payment details process deposits and withdrawals—we share these with payment processors only to complete your transaction. Your transaction history lets us calculate your balance accurately, generate statements for your review, and detect unusual patterns that may indicate fraud or account compromise.

We also use your data to communicate with you: we send account confirmations via email, notify you of deposits received, alert you to large withdrawals or login attempts from new devices, and respond to your support inquiries. We may analyze aggregate usage patterns—for example, which games are most popular during Liga 1 matches or Idul Fitri holidays—to improve mafa, but we do this on anonymized, aggregated data that does not identify you individually.

Third-Party Processors and Data Sharing on mafa

We share your data with third parties only when necessary to operate mafa. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and our banking partners online payment, e-wallet, mobile banking, local payment) receive your payment details to process deposits and withdrawals. We do not control how these third parties use your data beyond the transaction itself—their own privacy policies govern their practices. We recommend reviewing their policies independently.

We may disclose your data to law enforcement, regulators, or other authorities if required by law. We comply with subpoenas, court orders, and regulatory requests. In such cases, we typically notify you unless prohibited by law. We also may share anonymized, aggregated data with analytics providers to understand mafa's performance, but this data cannot identify you.

Data storage note: Our servers may be located outside your jurisdiction. By using mafa, you consent to your data being processed and stored internationally according to our security standards.

Security and Data Protection on mafa

We encrypt all data in transit using TLS (Transport Layer Security) and at rest using industry-standard encryption. When you log into mafa or place a wager, your connection is encrypted—your password and transaction details are never transmitted in plain text. Our servers use firewalls, intrusion detection, and access controls to limit who can view your data. Only authorized mafa staff can access your personal information, and we log all such access for audit purposes.

We strongly recommend enabling two-factor authentication (2FA) on your mafa account. 2FA adds a second verification step—when you log in from a new device, we send a code to your phone or email that you must enter. This prevents unauthorized access even if someone obtains your password. You can enable 2FA in your account settings on the mafa app or website.

  • 1
    Data encryption in transitProtection 1

    All connections to mafa use TLS encryption. Your credentials and transactions are protected from interception.

  • 2
    Data encryption at restProtection 2

    Stored data on our servers is encrypted. Even if someone accessed our storage, they could not read unencrypted files.

  • 3
    Access controls and loggingProtection 3

    Only authorized staff can view your data. All access attempts are logged for security audits.

  • 4
    Two-factor authentication availableProtection 4

    Enable 2FA in your account settings for an extra login verification step.

Your Rights Regarding Your Data on mafa

You have the right to request access to your personal data held by mafa. Contact our support team with a data access request, and we will provide a copy of your information within a reasonable timeframe. You also have the right to request correction of inaccurate data—for example, if your address on file is outdated, you can update it through your account settings or contact support.

You may request deletion of your data, subject to legal and operational constraints. If you delete your account, we retain transaction records as required by law and for regulatory compliance, but we will remove or anonymize your personal identifiers where legally possible. You have the right to data portability—we can provide your transaction history and account information in a standard format if you request it.

Cookies and Tracking on mafa

We use cookies—small files stored on your device—to remember your login session and preferences. Session cookies expire when you close your browser; persistent cookies remain until you clear them or they expire. Our Android app and iOS browser experience may use local storage in place of cookies for similar purposes. These technologies help mafa function smoothly—without them, you would need to re-enter your login details constantly.

We do not use tracking pixels or third-party analytics cookies that follow you across other websites. Our analytics are limited to mafa's own pages and apps. You can disable cookies in your browser settings, though this may reduce mafa's functionality.

Data Retention and Account Closure on mafa

We retain your transaction data indefinitely to support account reconciliation, dispute resolution, and regulatory compliance. Your personal identity information—name, ID, address—is retained as long as your mafa account is active. If you close your account, we retain transaction records for a minimum of 5 years to comply with anti-money-laundering and tax reporting regulations, but we will delete or anonymize personal identifiers after a reasonable period unless legally required to retain them.

Payment processor data (bank account numbers, digital wallet IDs) is retained only as long as necessary to process transactions. Once you remove a payment method from your mafa account, we do not retain that detail; the payment processor may retain it according to their own policies.

Jurisdiction and Contact on mafa

Our privacy practices comply with data-protection standards across supported jurisdictions. Our services are available only where local law permits. Users are responsible for verifying that their use of mafa complies with their jurisdiction's data-protection and gaming laws.

If you have questions about our privacy practices or wish to exercise your data rights, contact us through our support portal within the mafa app or website. We respond to privacy inquiries within business days. For formal data requests or complaints, you may also contact us via email, and we will direct your request to our data-protection team.

Encryption
TLS + at-rest
Auth
2FA available
Access
Your rights
Support
Always available

Policy Updates

We may update this privacy policy at any time. If we make material changes—such as expanding the types of data we collect or introducing new uses—we will notify you via email at least 14 days before the changes take effect. Continued use of mafa after the notice period implies your acceptance of the updated policy. If you do not accept updated terms, you may request account closure.

This privacy policy was last updated in the current calendar year and reflects our current practices. For the most current version, visit mafa.best and check this page or contact our support team.